Accessibility Statement

This statement was last updated on July 25, 2025

Eclectic Therapeutic Connections Inc ("ETC Counseling") is fully committed to ensuring digital accessibility for all users, including individuals with disabilities. We are actively working to improve the accessibility and usability of our website in accordance with applicable state and federal standards, including:

Americans with Disabilities Act (ADA) Title III
Section 508 of the Rehabilitation Act of 1973
North Carolina Department of Information Technology (NCDIT) Accessibility Standards
Web Content Accessibility Guidelines (WCAG) 2.1, Level AA

Our Commitment to Accessibility

We strive to make our website a welcoming, inclusive experience for everyone, regardless of ability. This includes but is not limited to:

Ensuring website content is perceivable, operable, understandable, and robust (POUR principles).
Designing pages that are compatible with screen readers and other assistive technologies.
Providing keyboard navigability for users who cannot use a mouse.
Maintaining clear visual contrast, scalable text, and legible typography.
Including alt text for meaningful images and icons.
Using semantic HTML and properly labeled form fields for ease of use.

Ongoing Efforts

ETC Counseling performs regular audits of our website and digital content to identify and address accessibility issues. These audits include:

Manual keyboard navigation testing
Automated accessibility scans
User testing with individuals who rely on assistive technologies

Any issues identified during these reviews are addressed promptly by our web development and compliance team.

Third-Party Tools

Some areas of our site may contain content or links from third-party providers (e.g., online scheduling platforms or insurance portals). While we encourage these vendors to uphold accessibility standards, we cannot guarantee their full compliance.

If you encounter any difficulties while interacting with third-party content, please notify us so we can assist or offer an alternative solution.

Feedback and Support

We welcome and value your feedback on the accessibility of our services. If you experience any accessibility barriers while using our site or would like to request materials in alternative formats, please reach out:

Accessibility Coordinator
Eclectic Therapeutic Connections Inc
Email: Tla@etccounseling.com
Phone: 1-844-204-7084

We will respond to your request or concern within 5 business days, in accordance with state guidelines.

Statement Updates

This statement was last updated on July 25, 2025. We will continue to review and revise our accessibility policies as standards evolve and technology advances.